Care Instructions

  • Maintenance of silver jewelry

    (1) Please wipe it with a soft, clean cloth on a daily basis.
    (2) Do not wear the watch while bathing, swimming, soaking in hot springs, exercising, etc. to avoid deterioration or discoloration.
    (3) After wearing, please store the bracelet in a ziplock bag and wipe off any dust and sweat stains on the bracelet.

  • Pay attention when wearing

    (1) The 925 silver chain is very thin. Please avoid pulling it too hard when wearing it. (2) Be careful not to get caught on clothing or other accessories when wearing it. (3) For scented styles, after injecting essential oil, wipe off the essential oil with a damp cloth to avoid discoloration of the chain.

  • Natural phenomenon of natural stone

    (1) Product color may vary depending on the computer screen. Please choose carefully. (2) Natural stone is polished and handmade, so there may be slight errors in size. (3) The internal structure of natural stone is that of a crystal with many pits or scratches. Occasionally there are tiny pits on the round bead surface. This is a natural phenomenon of natural stone and does not affect the appearance when worn. Please be aware of this before placing an order when purchasing.

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Shopping Policy

  • 1. Terms of Service

    This website is operated by JOYSTONE. Throughout the site, “we”, “us” and “our” refer to JOYSTONE. JOYSTONE offers this website, including all information, tools and services available from this website to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated herein.

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  • 2. Return and Refund Policy

    Except for customized products made according to consumer requirements and unpacked personal hygiene products, consumers have the right to request cancellation and return of the products within seven days from the day after receiving the products. The shipping costs for shipping and returning the products will be borne by the consumers.

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  • 3. Privacy Policy

    This Privacy Policy describes how JOYSTONE (the “Website,” “we,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or purchase items from ndjwnb-vs.myshopify.com (the “Website”) or otherwise communicate with us in connection with our website operations (collectively, the “Services”).

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